Returns Policy

All sales are final. Prints are printed to order so therefore I am unable to accept exchanges or refunds for change of mind.

The exception being if your order has been damaged in the post please contact hello@hannahpuechmarin.com within 7 days of delivery. In this instance please keep all packaging and the print in order to process this claim.

Privacy Policy

Welcome to www.hannahpuechmarin.com ("Site"). Please review the following basic terms that administer your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement"). We have created this Privacy Policy to inform you what information we collect on the Website, how we use your information, and the choices you have about the way your information is collected and used. Please read this Privacy Policy carefully. Your use of the Website indicates that you have read and accepted our privacy practices, as outlined in this Privacy Policy.

GENERAL
We may from time to time change the terms that govern your use of our Site. Your use of the Site following any constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.


The contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of products from our site) use by the users of our Site. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. This includes illegal reproduction of work, copy, content and items that are available for purchase through the store.


All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Hannah Puechmarin on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Jasmine Dowling property. We retain the right to monitor, delete and edit any of the above at our discretion.

ANALYTICS

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.


PRIVACY
Hannah Puechmarin takes your privacy seriously. We will not sell, trade, or supply your information to anyone. The Hannah Puechmarin print store collects personal information when you shop and register with us.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Your email may also be used to inform you of new products, sales, or updates on our site infrequently. You will be able to unsubscribe at any time.

After you place an order in the print store, we use your information to process your order. You will receive an email confirmation with an Australia Post tracking number in it. Occasionally, we may need to contact you by postal mail or email if we have other questions regarding your order.

SECURITY
We would like you to have a enjoyable and secure shopping experience in the print store; therefore, protecting your credit card information is important to us. We use the Secure Socket Layer (SSL) as provided by Squarespace to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than Hannah Puechmarin. To double-check for security, you can tell that the “http” in the web address will be replaced by “https”. Secure pages slow down websites so you will only see this on our checkout pages.

TRANSACTIONS
We reserve the right to request further identification for credit card processing on any order you place with us. We may, in our sole discretion, refuse any order placed with us. These restrictions may include orders placed by or under the same user account, credit card, and/or orders that use the same address information. In the event we make a change to or cancel an order, we will attempt to notify you via email/address/phone number provided when the order was placed.